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Wear It Like A Champion

    Refund Policy

    Thank you for choosing The Jersey Official. We understand that purchasing personalized products is a special experience. However, please note that due to the unique nature of custom items, we have a specific return and refund policy in place.

    Return Policy:
    Custom items cannot be returned for a refund, store credit, or replacement, unless they are defective. We take great care to ensure the quality of our products, but if you receive a defective custom item, please contact our customer support team within 14 days of receiving the product. We will be happy to assist you with a replacement or refund for the defective item.

    Refund Policy:
    As mentioned above, custom items are non-refundable unless they are defective. If you receive a defective custom item, please contact our customer support team within 14 days of receiving the product. Our team will guide you through the return process and provide a refund for the defective item.

    Please note that the defective item must be returned in its original packaging and condition. We reserve the right to inspect the returned item before processing a refund.

    Cancellation Policy:
    Once an order for a custom item is placed, it cannot be canceled or modified. We begin the production process immediately after receiving the order to ensure timely delivery. Therefore, please review your order carefully before confirming the purchase.

    We strive to provide the highest quality custom items and exceptional customer service. If you have any further questions or concerns regarding our return and refund policy for custom items, please feel free to contact our customer support team at blexandco@gmail.com

    We are here to assist you.

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